WE CARE WHAT YOU THINK!!

This survey is designed to get positive and negative feedback on what you, the customer, would like to see more and less of. Along with what we as a customer oriented company can improve on. All completed surveys will be entered into our monthly drawing for a $ 25.00 gift card.

How convenient do you feel Brian's Custom Flooring's location is?
Very Convenient
Convenient enough
Not convenient but worth going
Not convenient at all
What product/s were you most interested in seeing?
Carpeting
Wood
Tile
Laminate
How much of a selection do you feel you were provided to choose from?
More than enough
Plenty to choose from
Just enough
Not enough at all
How accurate and quick were your inquiries answered?
Very accurate and very quick
Very accurate but not quick
Very quick but not accurate
Did not respond as of yet.
About how fast were you provided with an estimate after measuring?
1-2 days
2-3 days
3-4 days
Over a week
How professional and complete was the installation process?
Very professional and very complete
Very professional but not complete
Very complete but not professional
Not completed and not professional
How helpful were the associates in helping you decide on your flooring choice?
Very helpful
Helpful
Not helpful at all
Does not apply / knew what I wanted prior
Which of the following would you say would have made the process more effecient?
Larger or better selection
Faster / more accurate responses
Quicker estimate turnaround
Quicker installation time
Did you not purchase materials or service and why? Please explain
Additional Comments / Please provide us with your contact information if your interested in being entered into our $ 25.00 monthly drawing.

  


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607-735-0906 | Fax 607-767-1678 | bbttbbcc@aol.com
2066 College Ave. | Elmira | New York | 14903